Dream Dwellings

Privacy Policy

Black Horse Claims Privacy Policy

Introduction

At https://black-horse-claims.dreamdwellings.net (referred to as “Black Horse Claims,” “we,” or “our” throughout this policy), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in alignment with various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Personal Information Collection, Use, and Disclosure Regulations (CPA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our website at https://black-horse-claims.dreamdwellings.net
  • Any applications or services offered through our platform
  • Interactive features and tools on our websites
  • Communications initiated by or with us (emails, calls, texts/SMS)

Important Note: This policy does not extend to third-party platforms, apps, products, or services accessible via links on our site. These entities have their own privacy policies, which you should review if you choose to engage with them.

Processing Activities

This policy governs your interactions when:

  • You sign up and use our applications as an authorized user
  • You visit and navigate through our websites linked to this Privacy Policy
  • You subscribe to receive communications from us, including newsletters or promotional emails

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  • Account Information: Details related to your user account, such as username, email address, and password.
  • Payment Information: Data required for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of transactions, purchase history, and financial details (if shared).
  • Purchase Information: Details about your purchases, order history, and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when you access our services on a smartphone or tablet.
  • Location Data: Geographic tracking data if you choose to share your location with our applications.
  • Feedback: Any comments, reviews, or responses provided by you.
  • Social Media Information: If you connect our platform to social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about products you view, search for, or purchase on our site.

We gather this data through direct input from you, interactions with our services, and automated technologies used for technical purposes. Additionally, third parties may share personal data with us, though they are bound by their own privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our site, like allowing you to log in.
  • Preference: Remembering your preferences and settings.
  • Analytics: Providing insights into how users interact with our content, helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period as required by law. Once the purpose is achieved or when no longer needed, we delete or anonymize the data in a secure manner.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data at rest and in transit
  • Access controls and employee training on privacy practices
  • Regular security audits and updates to our systems

Your Rights (Depending on Your Location)

The specific rights you have regarding your personal data may vary based on your jurisdiction. However, generally, you have the right to:

  • Access and request a copy of your personal information held by us.
  • Rectify any inaccurate or incomplete personal data.
  • Request erasure (right to be forgotten) under certain circumstances.
  • Restrict processing in specific situations.
  • Portability of data, allowing you to receive your information in a structured format.
  • Object to the processing of your data for certain purposes.
  • File appeals or complaints with us regarding our handling of your personal data.

To exercise these rights, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date.

Contact Information

For any inquiries related to privacy, data requests, or if you have concerns about our data handling practices, please contact us:

  • Email: [email protected]
  • Postal Mail: Black Horse Claims Privacy Team, [Address], [City, State, ZIP Code]